Characteristics of Successful Projects
- Executives show passionate support
- Dedicated teams
- Alignment behind common vision
- Impacts of change clearly established
- Accountability/Responsibility
- View change as an on-going process
- Use metrics and incentives to drive desired behaviours
- Undersell, over-deliver
- Tendency toward common ground
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Characteristics of Unsuccessful Projects
- Lack of sustained leadership commitment
- Constant competition for resources
- No clear goals, vision or strategy
- Unclear how project will alter jobs, processes, etc.
- No consequences
- See change as an event
- No alignment of measurement and reward system with target outcomes
- Lots of "transformation talk"
- Clear winners and losers
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