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Walkthrough A step-by-step presentation by the author of a document in order to gather information and to establish a common understanding of its content.
Waterline The lowest level of detail relevant to the Customer.
What If Analysis The capability of "asking" the software package what the effect will be of changing some of the input data or independent variables.
White box test design technique Documented procedure to derive and select test cases based on an analysis of the internal structure of a component or system.
White box testing Testing based on an analysis of the internal structure of the component or system.
Wide Band Delphi An expert based test estimation technique that aims at making an accurate estimation using the collective wisdom of the team members.
Workaround Method of avoiding an incident or problem, either from a temporary fix or from a technique that means the Customer is not reliant on a particular aspect of a service that is known to have a problem.

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