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Quality The totality of functionality and features of a software product that bear on its ability to satisfy stated or implied needs.
Quality assurance Part of quality management focused on providing confidence that quality requirements will be fulfilled.
Quality attribute A feature or characteristic that affects an itemís quality.
Quality management Coordinated activities to direct and control an organization with regard to quality.
Direction and control with regard to quality generally includes the establishment of the quality policy and quality objectives, quality planning, quality control, quality assurance and quality improvement.
Query Generically query means question. Usually it refers to a complex SQL SELECT statement.
Queuing Time Queuing time is incurred when the device, which a program wishes to use, is already busy. The program therefore has to wait in a queue to obtain service from that device.

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