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Risk Management Knowledgebase

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Uncertainty Both hazards and risks are often subject to uncertainty.
Uncertainty is the condition in which the number of possible outcomes is greater than the number of actual outcomes and it is impossible to attach probabilities to each possible outcome.
For instance, the harmful effects of a hazard may be only estimated within a certain range; and the probability of a harm occurring may not be known.
Risk assessments should include an analysis of potential uncertainty surrounding the risk estimate, which may be substantial if risks are unpredictable or evidence is weak.
Urgency Measure of the business criticality of an incident or problem based on the impact and on the business needs of the Customer.
User A User is a persons unique identification (ID) on the system. No two people can have the same ID. A user is identified by their ID.

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