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LOS Line of Service
A Core Service or Supporting Service that has multiple Service Level Packages.
A line of Service is managed by a Product Manager and each Service Level Package is designed to support a particular market segment.
Lifecycle The various stages in the life of an IT Service, Configuration Item, Incident, Problem, Change etc. The Lifecycle defines the Categories for Status and the Status transitions that are permitted.
Live Environment A controlled Environment containing Live Configuration Items used to deliver IT Services to Customers.

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