ITIL V3 and V2 Comparison
The revised ITIL V3 books were published in May 2007, bringing about a number of changes. What we can see from ITIL 3 is a re-evaluation of how ITIL sits within an organisation.
ITIL 3 seeks to build on the success of ITIL 2 and remains a framework of best practice and guidance from which organisations adopt the relevant parts.
In summary, ITIL 3 contains virtually all of ITIL 2 but it has brought those processes up-to-date.
Below is an outline of the key differences.
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